what size Owala water bottles does the koala straw fit?*
We carry straws that are compatible with almost every Owala model!
You can view our sizes on our product page.
if you are looking for another size, please drop us a message!
what is your return policy?
we offer 30-day free returns for every order!
if you're unhappy with your order, please contact us at hello@koalastraw.com with your order number and we'll get back to you with a return label :)
how do I care for my koala straw?
two options:
1. wash by hand with dish soap and the included straw cleaner
2. throw it in dishwasher! top and bottom rack approved
note: do not use vinegar!
how do I install my koala straw?
the koala straw is an exact replacement for the straw that is included with your owala. all you need to do is pull out the old one, and insert the koala straw in its place!
are there any discount codes?
sign up for our email newsletter at the bottom of our page for a 10% off code!
how long will it take for my order to arrive?
you can expect to have your koala straws in 7-10 business days!
we do our best to ship your order out as soon as its ordered
how do I track my order?
please look out for an email confirming your order with a tracking number!
a tracking number will be sent as soon your koala straw is sent out
if you still can't find your order, please shoot us an email at hello@koalastraw.com
where are koala straws made?
koala straws are made in china!
we spent many weeks to find the perfect manufacturer from all over to ensure that we have quality at every step of the process and to make sure your koala straw fits perfectly everytime :)
how can I contact you?
we have a contact form below or you can send us an email at hello@koalastraw.com