what size owala bottles does the koala straw fit?
we currently only offer a koala straw for:
- 24 oz owala freesip
- 32 oz owala freesip
- 40 oz owala freesip
- 24 oz owala freesip twist
- 14 oz kids' owala flip
COMING SOON:
- 16 oz kids' freesip
- 19 oz freesip
- 18 oz freesip twist
if you are looking for another size, please drop us a message!
do your glass straws fit the stanley tumbler?
they do fit! but we have something special for stanleys coming in the future :)
what is your return policy?
we offer 30-day free returns for every order in the US!
if you're unhappy with your order, please contact us at hello@koalastraw.com with your order number and we'll get back to you with a return label :)
if you are an international customer, please also contact us and we'll help you out!
how do I care for my koala straw?
two options:
1. wash by hand with dish soap and the included straw cleaner
2. throw it in dishwasher! top and bottom rack approved
note: do not use vinegar!
how do I install my koala straw?
the koala straw is an exact replacement for the straw that is included with your owala. all you need to do is pull out the old one, and insert the koala straw in its place!
are there any discount codes?
sign up for our email newsletter at the bottom of our page for a 10% off code!
how long will it take for my order to arrive?
you can expect to have your koala straws in 7-10 business days!
we do our best to ship your order out as soon as its ordered
how do I track my order?
please look out for an email confirming your order with a tracking number!
a tracking number will be sent as soon your koala straw is sent out
if you still can't find your order, please shoot us an email at hello@koalastraw.com
do you ship internationally?
yes! unfortunately we are not able to offer free shipping for international orders but we are able to offer a heavily discounted shipping fee!
if your country is not available, please contact us at hello@koalastraw.com and we'll help you out :)
where are koala straws made?
koala straws are made in china!
we spent many weeks to find the perfect manufacturer from all over to ensure that we have quality at every step of the process and to make sure your koala straw fits perfectly everytime :)
how can I contact you?
we have a contact form below or you can send us an email at hello@koalastraw.com